FREQUENTLY ASKED QUESTIONS

Where is RSM based?
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We’re based in Melbourne, but travel to work with clients across the rest of Australia, as well as internationally

What does RSM do?
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We make commercials, brand films, corporate and internal video, social content, documentary, music videos, and product, event, and training videos. We handle every step from initial concept through to final delivery: treatment, shoot, edit, grade, finishing.

Can RSM handle small productions?
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Yes. Plenty of our jobs run with a single director-cinematographer and a tight crew. That setup suits smaller budgets and fast-turn social or product content.

Can RSM handle large commercial productions?
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Yes. For TVCs, national campaigns, and large brand shoots, we build out a full crew: producers, additional cinematographers, lighting and grip,audio and sound recording, stylists, hair and makeup, and post-production specialists.

How much does a video cost?
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It depends. A single-day product shoot costs very different money to a multi-location TVC. We don’t have a calculator on the site because most clients don’t know exactly what they need until we’ve talked through the brief. Send us what you’re thinking and we’ll come back with a real number within 48 hours.

How fast can you turn a project around?
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Depends on the scope. Simple social or product content can turn around in a week or two. Commercials, brand films, and documentaries usually take longer. We confirm a realistic timeline at the start rather than promise something we can’t deliver.

How quickly do you provide quotes?
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We send a quote within 48 hours of receiving a brief.

Do I need to bring a concept, or can RSM develop one?
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Either works. Some clients arrive with detailed brief. Some only have a rough idea. Some have nothing but a goal to achieve. We can build the creative from scratch (concept, treatment, direction) or execute something you’ve already got.

What’s included in a full production?
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Pre-production (concept, treatment, scouting, casting, scheduling), production (the shoot itself, with the right crew and equipment), and post-production (editing, colour grading, sound, final delivery in the formats you need).

Do you also do photography?
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Yes. Stills are part of plenty of our shoots, particularly for hospitality, architecture, food and beverage, and product work.

Do you do music videos?
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Yes. Music video work is part of what we do, and we won the ARIA for Best Video in 2025. Most of our day-to-day work is commercial, but we keep taking on music videos we want to make.

What industries do you work with most?
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Architecture, hospitality, food and beverage, wine and spirits, retail, real estate, sport, and entertainment. That’s where most of our long-term work sits.

Do you work directly with clients or with marketing agencies?
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Yes. We work direct with clients, and we also work as the production partner for agencies. A growing share of our work is direct, from clients who want production-led people running the project.

What file formats will we receive?
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Whatever the brief needs: broadcast masters, social cuts (vertical, square, horizontal), web versions, frame grabs, and raw footage where it makes sense. We deliver in the formats and aspect ratios you’ll actually use.

Are you available outside Melbourne?
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Yes. We’re Melbourne-based but regularly shoot interstate and overseas when the project needs it.

How do I get started?
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Know what you need? Send through the details and we’ll come back within 48 hours. If you’re not sure yet, schedule a free consultation with Ryan.

LET'S WORK TOGETHER

LET'S WORK TOGETHER

Know exactly what you need? Send through the details and we'll come back within 48 hours. If you're not sure yet, schedule a free consultation.